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OFFER A MORE PREDICTIVE SERVICE
CONCRETE BI EXAMPLES FOR THE SERVICE INDUSTRY
To be successful as a service company, you must respond to customer needs in a way that's as fast, personalized, and cost-effective as possible. That's precisely what business intelligence lets you do.
- Identify customer segments, preferences, and buying triggers to predict client needs
- Automate and personalize offers using artificial intelligence
- Monitor and greenlight projects according to demand and employee strengths
- Evaluate estimated versus actual performance and understand where the discrepancies are coming from
- Minimize negative customer experiences, increase satisfaction, and maximize loyalty by continuously analyzing survey results, social media comments, and quantitative and qualitative data
- Analyze your sales team's results to identify strengths and weaknesses
THE IMPACT OF BI ON THE SERVICE INDUSTRY
INTERACTIVE BI REPORT EXAMPLES
Sales
Purchases
Human resources
Management
VISUALIZE KPIs IN REAL-TIME
BI DATA SOURCES FOR THE SERVICE INDUSTRY
Since data is processed automatically at the source, you can rest assured that there's no intermediary manipulation. Your KPIs are genuine and extremely helpful in avoiding delays. Use multiple data sources such as:
- Loyalty cards
- Google Analytics and social media reports
- Marketing tools and insights (internal and external)
- ERPs and CRMs
- Accounting software and human resources management tools
- Crawlers
- Project monitoring software
- All other available data sources
THE SERVICE INDUSTRY 4.0
FROM DATA TO ACTION
By combining metrics from different internal and external sources, BI provides past, present, and future overviews of operations. For the service industry, this translates to more effective marketing campaigns, human resources, and customer service.
YOUR BI PROJECT IS IN GOOD HANDS
We take a personalized and scalable approach, ensuring the BI solution we implement accounts for your unique business realities and objectives. Moreover, our training and onsite support let you take full advantage of BI for better, faster decision-making.
TESTIMONIAL FROM THE SERVICE INDUSTRY
WHY CHOOSE OUR BI EXPERTS?
Our expertise and flexibility are incomparable. We take a personalized and scalable approach, ensuring the BI solution we implement accounts for your unique business realities and objectives.
We can
sum up the process in 4 steps:
- Needs analysis
- Data integration and formatting
- Dashboard deployment and implementation
- Training and change management
Our turnkey service covers all angles!
DATA ANALYSIS AND EXTRACTION
DEPLOYMENT
AND INTEGRATION
TRANSFORMATION
AND CENTRALIZATION
CHANGE MANAGEMENT AND TRAINING
Get the complete guide to implementing business intelligence in your organization
Thinking about implementing BI in your company? Take a few minutes to learn more and thoroughly understand the best practices so you can start benefiting from BI now. Download the ebook.
Speak with our business intelligence experts
1 833 584-8036
