Projects

A Complete Digital Transformation for the AEM

Project Background

The leadership of the Association des Employeurs Maritimes (AEM) aimed for a full digital transformation to enhance operational processes and communication. The objective was to optimize labor relations management between maritime companies and the 1,700 port workers in Eastern Canada.

Client Objectives

Optimize and streamline operational processes: Implement an efficient tool for labor relations management.
Real-time collaboration: Deploy a communication and collaboration tool.
Productivity and Cloud infrastructure: Ensure 24/7 access to files with productivity tools and a Cloud-based infrastructure.
Data analysis: Extract, transform, upload, and analyze data to create dashboards with Microsoft Power BI.
Data security: Ensure data security and user access rights.
Employee training: Provide tailored training to ensure employee autonomy.

Expertise Utilized

Custom application development
Business intelligence
Cybersecurity
Migration to Microsoft 365
Microsoft Teams implementation
Teams Telephony deployment
Microsoft Power BI
Advanced technology consulting and training
SharePoint

The Mandate

The Mandate

AEM was using an outdated IT application for its operational needs. The proposed solution had to automate workforce deployment, offer flexibility, and integrate a business intelligence (BI) structure with dashboards for quick decision-making. Selecting the right IT provider was critical to ensuring a complete modernization with Cloud infrastructure, collaboration tools, and ongoing support.

The "Blackbox" Project

Workforce Management

Objective: Optimize operational processes.
Solution: Development of the custom application “Blackbox” to automate employee assignments based on various criteria (weather, geolocation, etc.).

Collaboration Optimization

Objective: Enable remote collaboration and real-time communication.
Solution: Deployment of 1,000 Microsoft Teams licenses for remote collaboration and project sharing.

Business Intelligence

Objective: Improve access to strategic data.
Solution: Development of BI solutions using Microsoft Power BI for real-time access to dashboards.

Training

Objective: Train employees to ensure autonomy.
Solution: Ongoing training and support for optimal use of new platforms.

Cloud Productivity

Objective: Provide productivity tools for employees.
Solution: Complete migration to Microsoft 365 for Cloud storage and remote work.

Cybersecurity

Objective: Ensure data security.
Solution: Migration to Microsoft 365 with security measures to protect sensitive information.

Results

Automated workforce management with the Blackbox application.

Increased productivity by nearly 35%.

Enhanced remote work capabilities and collaboration.

Agile and scalable Cloud infrastructure.

Reduction of repetitive tasks and human errors.

Data protection and restricted access based on necessary permissions.

Faster decision-making with BI dashboards.

Complete transition to the Modern Workplace with effective change management.

About AEM

The Association des Employeurs Maritimes (AEM) is a non-profit organization representing the maritime transport industry. Founded in 1969, it includes shipowners, operators, agents, stevedoring companies, and terminal operators. AEM negotiates and administers collective agreements and provides advisory services on workplace health and safety for port terminal operators.